![]() ![]() If a match is found, you will receive promotional and relevant content in your feed or search engine. In order to do this, your data is matched with the database of the third party. The purpose is to show relevant ads to you on third party websites and apps. We may share this information and a customer identifier, e.g., an encrypted email address or device id, with third parties such as Facebook and Google. To be able to choose the content that fits your interests, we can use information obtained from you when you signed-up for newsletter or created an account or made a purchase with us. Our Advertising Partners enable us to identify and engage with the right target audience, to create and distribute personalized marketing content across platforms and services. H&M Group collaborates with Advertising Partners, such as Facebook, Instagram, Snapchat, Pinterest and Google. Read more about cookies and other tracing technologies in the Cookies' section of this Privacy Notice. H&M Group collaborates with advertising partners such as Facebook, Instagram, Snapchat, Pinterest and YouTube for advertising on social networks and with Google for online advertising networks such as Google Ads and Google Marketing Platform.Īdvertising partners use cookies and similar technologies to trace your usage of our websites and services by accessing data stored on your device or in apps. We will never retrieve, use, and store personal data from data brokers or other external sources nor having access to such data for pursuing a marketing purpose unless we explicitly say so. We only use data obtained directly from you, when you created your account, shopping with us, subscribing to newsletters or engaging with us in any other way. Please read more about our Advertising Partners below. To be more efficient in our marketing communication we collaborate with different social media, search engine and advertising network providers ("Advertising Partners"). To optimize online customer experience, we provide you with personalized ads and promotions resulting from algorithmic analysis and predictions of your preferences, interests, and behavior. Please take note that all communication channels might not be available in your market. Please be aware that refunds can take up to 5 business days to be processed.We will use your personal data to generate and send ads and promotions, including style and shopping recommendations, notifications, information, surveys, and invitations through multiple communication channels.Īds, promotions, and other direct marketing communication will be distributed according to your preferences through e-mail, text messages, as well as displayed in your mobile app, social media channels or web browser. Read more of the return process in the sheet you received with your items. We hope you will like everything that you order from us, but if something isn’t quite right, you have 14 days to return the items from the day you receive your package. We will refund you the total amount by the same method you used to pay. It means clean, unworn, not washed and still with tags. ![]() Your order must be in the same condition you received it, to get refunded. WE DO NOT ACCEPT RETURNS TO A PICK-UP POINT. ITEMS MUST BE RETURNED DIRECTLY TO THE FOLLOWING ADDRESS. Please note that the return is at your expense. We do not accept returns shipped with HERMES. Ship the package to our address by using a courier of your choice. If you want to return your item(s), you can do so within 14 days of receiving your package. NOTE: We reserve the right to cancel an order if shipping costs to remote areas exceed a certain amount. ![]() We do NOT offer shipping to USA, Canada, Australia and New Zealand. Post Nord Accesspoint - 2-3 business days = Free deliveryĭHL express ODD - 1-2 business days = minimum 28€ĭHL express ODD - 3-5 business days = minimum 15€ UPS express home delivery - 1-2 business days = 14€ UPS standard home delivery - 3-5 business days = 5€ UPS Standard Accesspoint - 2-5 business days = Free delivery ![]() We use insured parcel service and you receive a track & trace no. ![]()
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